With continued cloud expansion and the erosion of physical security perimeters, the “people” domain of Zero Trust (ZT) is one of the most dynamically changing and growing areas. ZT identity and access management (IAM) is a kaleidoscope of six major IT capabilities for both workforce and consumer architectures. In this report, we look at major IAM capabilities and highlight the process and technology best practices that security professionals need to repeatedly and robustly implement ZT in the people domain.