Summary
Enterprises investing in AI often struggle to assess their AI maturity holistically — not only as a technology capability but across business strategy, governance, operating models, talent, technology, and activation. This report introduces Forrester’s AI Maturity Assessment framework, which enables organizations to benchmark their current state, identify critical gaps, and prioritize initiatives for advancing their AI journey. By evaluating AI maturity across six key competencies, organizations can align their efforts to drive business value, optimize processes, and scale AI adoption effectively.
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