Trends Report

Assess Your Impact On Employee Performance And Flow

Use Our Survey To Analyze What's Affecting Employee Performance And Invest Where It Matters Most

October 19th, 2016
With contributors:
Bobby Cameron , Christopher Voce , Michael Caputo , Vanessa Wegner , Clare Garberg , Diane Lynch


Chances are that your organization measures technology management's success with KPIs that are relatively easy to measure. But are they the key factors to boosting your company's top-line growth? No. A growing body of scientific research is proving that supporting employees' ability to reach a mental state called flow is much more important to boosting customer satisfaction, talent retention, and revenue growth. This report includes a survey instrument based on recent scientific research that I&O pros can use to assess employees' ability to reach flow in your firm. This is an update of a previously published report; Forrester reviews and revises it periodically for continued relevance and accuracy. We are updating it now to include our latest research on employee performance and flow.

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