Summary
Business-IT alignment continues to be a top priority for banks' business leaders and CIOs. The enterprise architects (EAs) who need to support these executives will find that a business capability map for banking offers a perspective on a bank's applications and architecture that resonates well with the business. Forrester has developed a business capability map for retail banking that EAs in retail banking and other banking subverticals can leverage to build a custom map for their business.
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