Summary
As the banking industry begins its climb out of the recession, banks are looking for ways to provide new services, foster better relationships with customers, integrate business processes and technology in new and better ways, and preserve or increase market share — all in an environment of consolidation and heightened competition. Banking industry CIOs should be aware of innovations and developing technologies that will help them shape their organizations for competitive advantage. Forrester notes eight small tech companies to watch as they innovatively address key banking processes and challenges.
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