Beat The Dysfunctional Trap To Become A High-Performing IT Operating Model

How Forrester’s Operating Model Framework Helped A Client Achieve Real Success
August 2nd, 2021
With Contributors:
Rudy Seber
Audrey Hecht
and Diane Lynch


Tech executives should use Forrester’s six-step high-performing operating model to reposition IT to become an adaptive, function that performs well and delivers top-value services in line with stakeholder expectations.

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