Best Practice Report

Best Practices: Elevating Your SAP Relationship To Strategic Supplier Level

Aligning Your SAP Working And Commercial Relationships After You Have Recalibrated Its Role In Your BT Sourcing Strategy

October 21st, 2015
Duncan Jones
With contributors:
Christopher Andrews , Carmen Margarit-Stoica , Ian McPherson


Forrester recently described why and how to recalibrate SAP's role in advancing your business technology (BT) strategy. This report is a follow-up to that report. It explains what to do next if you have decided to expand SAP's footprint in your organization. Forrester's research has found that those application development and delivery (AD&D) leaders who like SAP's software still want to improve their business relationship with it. This is not only, or even primarily, about discount levels; it's about how you and SAP can collaborate effectively on innovative BT initiatives. This report will explain some things you can do to persuade SAP to contribute more to your projects' success, proactively help you get business value from the licenses you already own, and enable you to innovate using its newest products.

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Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.