Best Practices: Establishing Trusted Partnerships With Your Key Software Providers

Everyone talks about "strategic partners," but Forrester's research has found that few supplier relationships actually deserve that accolade. This report is a must-read for sourcing and vendor management (SVM) leaders who want to help their application development and delivery (AD&D) colleagues deliver great software to support a digital transformation or deliver a superior customer experience. Together, you'll need to complement scarce internal resources with external expertize and vision, and understand that today's transactional commercial models don't support the agile, co-creative development models that will be key to success. You'll therefore need to find a new way to work more closely with a few strategic providers of software products, platforms, and services. This report describes how to do that, using the best practices that Forrester's research has identified for nurturing strong, long-lasting relationships with an organization's most important suppliers.