Trend Report

Best Practices For A Customer-Obsessed Tech Transformation In Government

Drive Customer Centricity With An Adaptive Approach To Technology Management

 and  eight contributors
Sep 24, 2020

Summary

Technology transformation is a fundamental pillar for reforming the overall workings of government. Government priorities of more citizen engagement, improved government productivity, and higher economic growth all depend on digital technology. Technology transformation will enable them to do more with fewer investments. This report helps government CIOs devise their strategy for technology transformation as the basis for enabling customer-centric solutions.

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