Summary
If security teams are in Forrester’s “secure what you sell” model’s launch phase, they use bot management tools to repel attacks from bad bots while ensuring that they don’t frustrate legitimate human users. As part of the research for The Forrester Wave™: Bot Management, Q2 2022, we collected data from customer references about their top priorities and adoption trends. Security pros should use this report to benchmark their bot management practices across the organization against their peers and plan improvements.
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