Summary
Traditional identity verification (IDV) solutions use information from customers' credit files to verify their identity online or on the phone. Social identity and eligibility verification (SIDEV) lets S&R pros use self-asserted information in social media to verify the authenticity and the eligibility of a customer for online transactions. In this report we look at three vendors that show promise in SIDEV and describe each vendor's capabilities in five areas: offering, scenarios, maturity, challenges, and road map.
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