Summary
For many CIOs, 2016 will be a tough year. In addition to ramping up business technology (BT) investments, there will be growing pressure to transform the rest of the technology management (TM) team to ensure that all of the pieces can move at the speed of the customer. This report highlights the major challenges that CIOs must overcome to effectively transform their TM teams. This transformation leaves no room for outdated technology practices, and the pressure to meet the rising expectations of empowered customers and create a digital business will affect all areas of the CIO's team.
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