Trend Report

Brief: Merchants Will Pick Who Wins The Digital Wallet Wars

How To Avoid The Missteps Of Google Wallet And Square Wallet

Denee Carrington
 and  two contributors
Sep 04, 2014

Summary

"If you build it they will come" . . . or so the saying goes. Unfortunately, this hasn't held true in the world of payments. Two first-movers in the digital wallet space, payments disruptors Google and Square, have learned this the hard way. Three years into the digital wallet wars, at least one thing has become clear: Merchants will pick who wins and who loses. This report will help digital wallet competitors from any sector — technology, financial services, telcos, or merchants — analyze the critical lessons provided by Google Wallet and Square Wallet and understand what their experiences reveal about the upcoming battles in the digital wallet wars and why merchants are positioned to pick the winners.

Log in to continue reading
Client log in
Welcome back. Log in to your account to continue reading this research.
Become a client
Become a client today for these benefits:
  • Stay ahead of changing market and customer dynamics with the latest insights.
  • Partner with expert analysts to make progress on your top initiatives.
  • Get answers from trusted research using Izola, Forrester's genAI tool.
Purchase this report
This report is available for individual purchase ($1495).