Trends Report

Brief: Tech Leadership In The Digital Predator Era

The New Skills CIOs Need To Succeed In The Coming Years

September 12th, 2016
NF
Nigel Fenwick
With contributors:
Pascal Matzke , Paul Miller , Matthew Guarini , Marc Cecere , Annika Gunderson , Andrew Reese

Summary

Forrester has predicted a shift in the role of the CIO. But what skills do today's CIOs need to be successful in the future? This brief examines digital leadership perspectives of digital predators to discover answers and provide tactical guidance to CIOs and aspiring CIOs on how to succeed in the age of the customer.

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Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.