Trends Report

Brief: The Bank Of The Future Has Arrived — In A Box

Diebold's Prototype Integrates State-Of-The-Art Branch Technologies To Deliver The Bank Branch Of The Future

December 9th, 2014
Jost Hoppermann, Vice President, Principal Analyst
Jost Hoppermann Vice President, Principal Analyst
With contributors:
Martha Bennett , Holger Kisker, Ph.D. , Dominique Whittaker

Summary

Many banks have flagship branches that showcase modern technology and innovative customer interaction concepts. However, most have just one or a few of these showcases, so the overall number of high-tech, high-touch branches remains low. Because most of these innovative branches use a unique combination of architecture and technology, application development and delivery (AD&D) teams are likely to find choosing the right branch concept to be a slow, costly, and painful endeavor. This report analyzes Diebold's recently announced "bank-in-a-box" concept, which has the potential to be a game-changer.

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