Summary
Many banks have flagship branches that showcase modern technology and innovative customer interaction concepts. However, most have just one or a few of these showcases, so the overall number of high-tech, high-touch branches remains low. Because most of these innovative branches use a unique combination of architecture and technology, application development and delivery (AD&D) teams are likely to find choosing the right branch concept to be a slow, costly, and painful endeavor. This report analyzes Diebold's recently announced "bank-in-a-box" concept, which has the potential to be a game-changer.
Log in to continue reading
Client log in
Welcome back. Log in to your account to continue reading this research.
Become a client
Become a client today for these benefits:
- Stay ahead of changing market and customer dynamics with the latest insights.
- Partner with expert analysts to make progress on your top initiatives.
- Get answers from trusted research using Izola, Forrester's genAI tool.
Purchase this report
This report is available for individual purchase ($1495).