Trends Report

Build A High-Performance, Customer-Obsessed Security Organization

Executive Overview: The S&R Practice Playbook

February 2nd, 2021
With contributors:

Summary

CISOs must rapidly evolve to become business managers who protect their firm's brand, strengthen its reputation, and build customer trust. To do so, CISOs need far more than just the latest technology; they need a team with the right mix of business and technical skills, a solid information security management system, a well-defined policy framework, metrics that demonstrate business value, and a business-aligned strategy that ties all this together. This report provides CISOs with an end-to-end look at what it takes to build a high-performance security practice. Forrester reviews and updates this report regularly for continued relevance and accuracy.

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