Vision Report

Build Stakeholder Trust In Artificial Intelligence

Apply The Seven Levers Of Trust To AI

August 12th, 2022

Summary

As adoption of artificial intelligence grows across enterprises, establishing trust in AI systems is critical if companies want to take full advantage of their insights while avoiding potential risks. Both external and internal stakeholders cite a variety of trust-related issues impeding their use of AI, so it’s important for companies to build trusted AI. Business and technology leaders can use the seven levers of trusted AI to drive confidence in AI decision-making.

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Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.