Best Practice Report

Building a Software-as-a-Service Reseller Agreement

December 3rd, 2018

Summary

Suppliers should not enter into software-as-a-service (SaaS) reseller agreements without consulting a qualified legal practitioner. SaaS reseller agreements define the responsibilities of a supplier and the company intending to sell or license the supplier’s SaaS solution to customers. Suppliers should execute a legal agreement with all resellers to protect the brand, maintain a consistent customer experience and mitigate conflict. In this report, we outline the essential elements that should be considered and included in a software-as-a-service (SaaS) reseller agreement.

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