Scenario Quick Start Report

Business Capabilities Are A Key Part Of A High-Performing Operating Model

Use The Proper Approach To Identify The Capabilities You Need

January 24th, 2022
Gordon Barnett, Principal Analyst
Gordon Barnett Principal Analyst
Sam Higgins, Principal Analyst
Sam Higgins Principal Analyst
With contributors:
Matthew Guarini , Michael Kearney

Summary

Today, one of the most widely used terms in modern IT organizations is speed. This results in many tech execs looking for accelerators or shortcuts to help evolve their organizations’ business and operating models. Unfortunately, these shortcuts can often generate more issues than they resolve. Many tech execs do not use appropriate methodologies and techniques when identifying the business capabilities of their IT organization. To help, Forrester has crafted a series of scenario quick cards to guide the identification of business capabilities.

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