Summary
In times of crisis or sudden risk events, business resiliency practices ensure the uninterrupted delivery of customer products and services, keep employees safe and productive, and minimize the impact to critical business functions. Moreover, these practices can achieve more than just continuity; they can be an advantage against competitors who can’t weather the same disruptions, and they can allow firms to pivot to new opportunities created in the ensuing chaos. Risk leaders should read this report to understand how to develop and strengthen resiliency.
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