Security pros use bot management software to detect and deter the most sophisticated bad bots, identify and manage human traffic and good bots, and report on bot attacks to show that defenses have not deterred human traffic. As part of the research for The Forrester Wave™: Bot Management Software, Q3 2024, we collected data from reference customers about their top priorities and adoption trends. Security leaders should use this report to inform best practices when selecting a bot management software vendor or as a benchmark for their current vendor.