Best Practice Report

Buyer’s Guide: Digital Accessibility Platforms, 2026

What To Look For When Purchasing A DAP

 and  three contributors
Feb 25, 2026

Summary

As regulatory pressures for accessibility mount, every organization needs a digital accessibility platform (DAP). But realizing ROI from these platforms comes only with widespread adoption, which many organizations struggle with. For our 2025 Forrester Wave™ evaluation of the nine top DAP vendors, we asked 21 reference customers of those vendors about their experiences purchasing, implementing, and using a DAP. Accessibility leaders should use this report to inform best practices when selecting a DAP vendor or as a benchmark for their current vendor.

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