Organizations use secure communications solutions to control sensitive information within business and operational communications, protect employees and their privacy, and meet compliance requirements for data protection and retention. As part of the research for “The Forrester Wave™: Secure Communications Solutions, Q3 2024,” we collected data from reference customers about how they deployed their solution, who uses it within their organization, critical criteria in their vendor selection, and other adoption trends. Security pros should use this report to inform best practices when selecting a secure communications solution vendor or as a benchmark for their current vendor.