Summary
Faced with rapid growth of customers and expansion into new banking markets with larger competitors, BOK Financial launched a transformation of its technology team, including the formation of its first enterprise architecture group, a technology steering committee, and a formal architecture review program. The program features significant executive support, routine communications with all stakeholders, and assignment of architects to mission-critical projects. In the 18 months since program launch, the number of successful projects has increased, the number of architecture action items identified for each project has dropped, and project teams invite enterprise architecture (EA) to participate in an ever-increasing range of project and strategic activities.
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