Summary
FWD Group, the winner of Forrester’s 2025 Technology Strategy Impact Award in Asia Pacific (APAC), offers a compelling model for high-performance IT (HPIT). FWD has used structured innovation and continuous alignment with strategic priorities to transform its IT function into a growth catalyst. IT capabilities like cloud-native infrastructure, generative AI (genAI), and real-time data platforms power scalable, customer-centric outcomes. Read this report to learn how FWD applied Forrester’s HPIT framework to elevate technology from a support function to a strategic enabler, driving measurable business impact through alignment, adaptivity, and trust.
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