Summary
Buenos Aires found itself in desperate need of change. Public works projects crippled the city. Citizen frustration reached new heights. And city budgets shrunk with the elimination of electricity subsidies. Decision-makers at the Ministry of Environment and Public Space set out to make Buenos Aires a smart city. A combination of internet-of-things investment for city infrastructure, legacy application upgrades, citizen-centric systems, and new analytics ultimately drove transformation. Their experience offers valuable lessons for city leaders and their CI teams.
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