Case Study

Case Study: How Kohl's Operationalizes Its Digital Strategy

Brendan Miller
 and  two contributors
May 31, 2017

Summary

Expanding digital shopping channels, downward pricing pressures, and heightened consumer and investor expectations are disrupting traditional brick-and-mortar retailers. This case study provides digital business professionals with an overview of the steps that Kohl's is executing to generate incremental sales and margins through the seamless integration of its stores and digital experiences.

Log in to continue reading
Client log in
Welcome back. Log in to your account to continue reading this research.
Become a client
Become a client today for these benefits:
  • Stay ahead of changing market and customer dynamics with the latest insights.
  • Partner with expert analysts to make progress on your top initiatives.
  • Get answers from trusted research using Izola, Forrester's genAI tool.
Purchase this report
This report is available for individual purchase ($1495).