The North American retailer in this case study saw the writing on the wall. It realized that upcoming regulations would require that it have much greater visibility into what was happening within its environment. At that time, querying its disparate systems for information about who accessed what and when was a cumbersome affair. So one of the newly appointed chief information security officer's (CISO's) initiatives was to look to Intellitactics' SIM solution to help him gain that visibility, and prioritize where in his environment he needed to invest.