Case Study

Case Study: OCBC Bank Innovates In Wealth Management With Co-Creation

A Customer-Centric Approach To Innovation Helped OCBC Attract New Investors

 and  five contributors
Oct 06, 2016

Summary

Banks around the world are changing their wealth management offerings, driven by digitally empowered customers who want to be served on their mobile device in their moments of need. OCBC Bank, a leading bank in Southeast Asia, developed OneWealth, an innovative mobile app to help first-time investors in Singapore buy and sell investment products. This case study highlights the strategy OCBC's digital team used to develop OneWealth. Digital business professionals can use the lessons learned to inform their own digital innovation strategy.

Log in to continue reading
Client log in
Welcome back. Log in to your account to continue reading this research.
Become a client
Become a client today for these benefits:
  • Stay ahead of changing market and customer dynamics with the latest insights.
  • Partner with expert analysts to make progress on your top initiatives.
  • Get answers from trusted research using Izola, Forrester's genAI tool.
Purchase this report
This report is available for individual purchase ($1495).