Case Study

Case Study: Waste Management Builds A True Private Cloud

Secrets To Success: Designed With The Customer And Inspired By Public Cloud

May 8th, 2013
With contributors:
James Staten , Elizabeth Langer


By building a private cloud the right way, Waste Management (WM) reduced resource deployment time from two and a half months to around 20 minutes and gave existing public cloud users a satisfactory alternative. This refuse disposal and recycling leader got private cloud right by engaging with the customer from the beginning and working with an experienced partner to craft a solution focused on ensuring agility and sustainability. Now in its second version, if you look under the hood you'll see key private cloud characteristics such as self-service access for its developers, standardized processes, completely automated provisioning, and showback reports that associate actual cost capability with usage to influence consumption efficiency.

Want to read the full report?

Contact us to become a client

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.