Summary
The adoption of Internet-of-Things (IoT) technology has begun to accelerate. Innovative use cases are emerging as companies discover ways to streamline their business processes and improve their interactions with customers through smart connected products. But as they deploy these capabilities, they struggle to craft viable business plans, collaborate across siloed organizations, and implement, integrate, and manage a hodgepodge of disparate IoT technologies. Forrester believes that CIOs and CTOs will need to partner with consulting and technology services firms as they grapple with a complex set of business, integration, technology, and data management implementation challenges.
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