Summary
Cloud is no longer tactical but rather a strategic enabler of connected platform economies. Cloud leaders must orchestrate cloud ecosystems that link employees, customers, partners, vendors, and devices to serve rising customer expectations and encourage rapid adaptation to changing markets and business conditions amid the current pandemic. Firms will become cloud platform companies themselves — stewards of their own cloud ecosystems. This report highlights transformations shaping a world of connected cloud ecosystems and describes how this evolution should change everyone’s thinking about cloud.
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