Summary
Video is not a fringe format anymore. Increasingly, information workers consume video in the workplace for training purposes, technical help, and real-time communication with colleagues and customers. Forrester expects that content and collaboration (C&C) professionals will supervise the life cycle of video (from creation to disposition) as part of a comprehensive information strategy. Creating video is a snap, but searching for video is hard. In this report we emphasize the need for video search and cover your options.
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