Case Study

Connecting Strategy To Execution

A Profile Of Enterprise Architecture Award Winner MasterCard And Its Business-Centered EA

February 12th, 2014
Henry Peyret
With contributors:
Alex Cullen , Abigail Komlenic


In 2013, MasterCard received one of the five InfoWorld/Forrester Enterprise Architecture Awards for its innovative approach to connecting business strategy to project execution. In a period of transition from post-industrial to service era, companies face the need to grant more autonomy to regional- or product-based lines of business, while optimizing delivery costs and quality. At the same time, technology is becoming increasingly important to products and services. This case study shows how MasterCard addressed these challenges by designing and implementing a new enterprise architecture (EA) methodology for the company.

Want to read the full report?

Contact us to become a client

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.