Summary
Some collaboration trends are clear and very important — cloud-based email, collaboration services on smart mobile devices, the expansion of social technology, and the rise of integrated collaboration platforms, for example. Others are a little farther away and perhaps counterintuitive. This report highlights these counterintuitive collaboration trends and the vendors driving them. Put these trends onto your watchlist. Contact a vendor. Convene a business meeting to find out what your collaboration needs really are. Figure out which initiatives need some budget. Make some investments in 2011 based on a deeper understanding of the impact of these trends on your workforce and collaboration programs.
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