Summary
Extreme market volatility will validate robo-advisor platforms’ viability based on performance and the ability to dispense financial advice. Social distancing will accelerate digital sales and servicing in wealth management. Robinhood customers will look to other trading platforms that offer better service and reliability in times of volatility. In a bear market, the familiarity and reputation of an investment platform will become a larger factor when selecting an investment account.
Log in to continue reading
Client log in
Welcome back. Log in to your account to continue reading this research.
Become a client
Become a client today for these benefits:
- Stay ahead of changing market and customer dynamics with the latest insights.
- Partner with expert analysts to make progress on your top initiatives.
- Get answers from trusted research using Izola, Forrester's genAI tool.
Purchase this report
This report is available for individual purchase ($1495).