Summary
For social applications like blogs and communities, content moderation policies determine when to publish or delete user-generated content. When approached correctly, content policies support marketing and business objectives, build user trust, and prevent disastrous moderation decisions made in the heat of the moment. Successful policies limit destructive behavior while supporting a wide range of user contributions. When creating your policy, encourage participation by users and management.
Log in to continue reading
Client log in
Welcome back. Log in to your account to continue reading this research.
Become a client
Become a client today for these benefits:
- Stay ahead of changing market and customer dynamics with the latest insights.
- Partner with expert analysts to make progress on your top initiatives.
- Get answers from trusted research using Izola, Forrester's genAI tool.
Purchase this report
This report is available for individual purchase ($1495).