Summary
Enterprise collaboration (EC) is independent of any specific technology, tool, or service. However, the breadth and depth of adoption and effective use of EC varies widely. This report provides a model for benchmarking enterprise collaboration so that application development and delivery (AD&D) professionals can better understand their current state and set a path for the future. This is an update of a previously published report; Forrester reviews and revises it periodically for continued relevance and accuracy.
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