More and more enterprises are adopting low-code development platforms to speed software delivery. Beyond the need for speed, the deeper benefits and challenges of low-code platforms are also coming into view. As part of our evaluation of low-code development platform vendors, Forrester conducted two online surveys of reference customers — one of application development and delivery (AD&D) pros, the other of business developers. They capture the wisdom of seasoned product users to find out what's working well for low-code customers — and what isn't.