Data Snapshot

Dedicated Internal Data Literacy Owners Are Vital To Move The IDB Maturity Needle And Change Culture

July 31st, 2024
With contributors:
Aaron Katz , Fayzan Sabri , Jen Barton

Forrester’s 2024 data shows that 77% of data and analytics employees from more mature insights-driven businesses have a dedicated staff member or team responsible for data literacy, compared to only 49% of respondents from organizations with beginner maturity levels. Having a clear point person who is responsible for creating, promoting, educating, measuring, and managing data/AI literacy is essential for increasing user adoption of advanced technologies. Without this role, healthy data use behaviors, upskilling messages, and best practices may be neglected, mixed, nixed, or fail to exist. A data literacy owner is crucial for fostering a data-driven culture for smarter business decision-making.

Want to read the full report?

Contact us to become a client

This report is available for individual purchase ($395).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.