Model Overview Report

Demystifying The Technical Functions Of Warehouse Management Systems

Plan Successful Tech Adoption Using Function-First Thinking

September 12th, 2024
Biswajeet Mahapatra, Principal Analyst
Biswajeet Mahapatra Principal Analyst
Emily Pfeiffer, Principal Analyst
Emily Pfeiffer Principal Analyst
With contributors:
Fiona Swerdlow , Arjun Kalra , Bill Nagel

Summary

Digital business leaders struggle to identify which technology solutions will solve their business problems. Vendors’ marketing messages and a lack of standardization amplify the challenge. Although there are standard market categories for tech, there have been no universal rules for the functions each category provides — until now. This report applies Forrester’s Function-First Tech Buying Framework, which creates standards for the functionality in each tech market category, to warehouse management systems (WMSes).

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