Develop A Strategy To Transform Your IT Infrastructure And Operations Practice

The writing is on the wall: As-a-service technology, tech-savvy workers, and increased business complexity are widening the gap between business demand and traditional IT supply. This era is making it more difficult than ever for IT infrastructure and operations (I&O) organizations to maintain their relevance, as empowered workers and developers can increasingly provision and support technology without I&O's involvement. This is where an I&O practice strategic plan can help. A strategic plan determines where the organization will go over the next few years and provides the means to verify whether it gets there or not. This report shows I&O leaders how an I&O practice strategic plan prepares them to transform their organization for the empowered business technology (BT) era and outlines steps for creating and updating this plan.