Best Practice Report

Develop Data Privacy Metrics That Matter To The Business

August 2nd, 2021
With contributors:
Amy DeMartine , Isabelle Raposo , Peggy Dostie

Summary

Building customer and employee trust, enabling business strategic decision-making, and establishing sustained compliance are among the outcomes that a robust privacy and data protection program delivers. But privacy, risk, and security peers often don’t track and measure these outcomes accurately. This report helps privacy, risk, and security teams evolve their approach on privacy metrics to develop KPIs that look at key outcomes beyond compliance such as business enablement and customer engagement.

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