Trends Report

Digital Experience Platform Trends, 2017

September 21st, 2017
Mark Grannan, null
Mark Grannan
With contributors:
Stephen Powers , Sara Sjoblom , Benjamin Arnold


Digital experience platform technology evolution has crossed a threshold in the past two years. Enterprise organizations are starting to shift to "all-in" strategies with a single vendor for their front-office execution. On the flip-side, API-first strategies are increasingly prevalent, which casts the value of a platform "anchor" into question. Based on the findings from the Q3 2017 Forrester Wave™ evaluation of digital experience platforms, we highlight four forces shaping eight key trends for enterprise organizations that are investing in their digital experience platform capabilities.

Want to read the full report?

Contact us to become a client

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.