Trends Report

Digital-Native Firms Set The Bar For Digital Customer Experiences

August 15th, 2019

Summary

Digital-native firms show the future of business: We estimate that at least 75% of 174 $1 billion-plus private businesses are mobile enabled or mobile centered and that 10% to 20% are mobile services. Few incumbents have the digital DNA to disrupt markets. Digital-native firms are fundamentally different from most Fortune 500 companies, but you can replicate their DNA. Learn speed, scale, and customer focus from digital-native experts.

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