Summary
Neither disruption nor product innovation are new, but let us be clear: Your company is about to be disrupted like never before. Consumers are adopting disruptive technology — namely connected devices — at an unprecedented rate, and these are permanently changing the way in which your customers interact and engage with your products and services. Radio and television catapulted the western world into the media age. Now, connected devices are thrusting the world into the connected age. Unless your company is ready with a radical program of product innovation that harnesses this disruption, the best you can hope for is to miss major new opportunities. The worst? The death of your product.
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