Trends Report

Driving Outsourcing Success In China

Service Provider Strategies Need To Reflect Local Market Issues

November 11th, 2011
With contributors:
Pascal Matzke , Frederic Giron , Miroslaw Lisserman , Rita Xia

Summary

The IT outsourcing market in China will significantly mature as customers are getting more acquainted to the value proposition of outsourcing. Although the outsourcing provider landscape is already fragmented, future growth will attract more vendors trying to get market share. However, their addressable outsourcing market will not grow as fast as the market for traditional consulting and systems integration services. While there still will be growth in traditional outsourcing services around IT infrastructures and applications, more selective outsourcing will take the form of as-a-service delivery. The key to success for providers new to the market is to develop go-to-market strategies that strongly leverage local partnerships and localized offerings.

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