Summary
Digital routes to market, including e-commerce and online marketplaces, now represent a third of B2B purchases, and more growth is expected. This makes the transition to winning, serving, and retaining customers through both online and offline channels an urgent strategic priority. One of the most common points of failure is not taking the time before launch to develop a comprehensive digital sales strategy and ensuring companywide readiness to formulate and execute it successfully. In this report, we explain how B2B suppliers can validate their readiness for success in digital routes to market by answering questions across seven critical factors that drive digital route-to-market success. This report is also accompanied by a downloadable Digital Route-To-Market Readiness Checklist that enables you to score your readiness across each of these factors.
- Stay ahead of changing market and customer dynamics with the latest insights.
- Partner with expert analysts to make progress on your top initiatives.
- Get answers from trusted research using Izola, Forrester's genAI tool.