Best Practice Report

EAs: Use POST To Define Your Collaboration Strategy

An Empowered Document: Your Collaboration Strategy Should Be People-Centric, Not Tech-Centric

June 14th, 2011
With contributors:
Alex Cullen , Mackenzie Cahill


Technology is diffusing throughout your business, and traditional means of IT oversight have become less effective in this age of empowered HEROes. Enterprise architects (EAs) should use new means of collaboration to detect these potential HEROes sooner and extend EA influence toward them. But jumping on the latest collaboration technologies will not guarantee success. Forrester's POST (people, objectives, strategy, and technology) method can help EAs establish a people-centric collaboration strategy and avoid misstarts.

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Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.