Trend Report

EDS Is Poised For CSD Leadership But Now Must Execute To The Finish Line

SWOT Analysis: EDS, Q2 2008

Chris Townsend
 and  two contributors
Jun 11, 2008

Summary

As a leader in IT outsourcing, EDS has a strong track record in and history of delivering converged IT and telecom services to large enterprise clients. But while many of its outsourcing and telecom services competitors are actively pushing propositions around Converged Service Delivery (CSD) to the market, EDS remains remarkably quiet on this score. This seems unfortunate, given EDS's position among the forerunners in this emerging market. With the right moves, EDS can leverage its formidable strengths in service management and delivery to take advantage of the opportunities that come with industry change. The proposed merger with HP — another acknowledged CSD market leader — could significantly enhance EDS's CSD portfolio and underlying market position.

Log in to continue reading
Client log in
Welcome back. Log in to your account to continue reading this research.
Become a client
Become a client today for these benefits:
  • Stay ahead of changing market and customer dynamics with the latest insights.
  • Partner with expert analysts to make progress on your top initiatives.
  • Get answers from trusted research using Izola, Forrester's genAI tool.
Purchase this report
This report is available for individual purchase ($1495).